faq

general

What is ikibean?

We create small companions for big feelings. Embracing the Japanese concept of ikigai, ikibean is a soft space for all of us who is trying to get through everyday life gently. Desk friends, stickers, paper goods, and quiet buddies for days that don’t always have words for themselves.

Some days feel light, some feels heavy. Most are somewhere in between.
ikibean was created for those in-between days.

Read more of our story here.

What are desk friends?

ikibean desk friends are little handmade companions created to stay beside you through ordinary moments.

They sit quietly near your laptop during long workdays, beside your notebook when your thoughts feel messy, or near your bed after tiring evenings. Some people keep them around while studying. Some anchor them at work. Some just like having something soft nearby when life feels a little loud.

You may also add essential oil to its little diffuser still buddy as they accompany you daily.

Are ikibean products handmade?

Yes, there is a real human behind the creations. Each desk friend is handsewn, stitch by stitch. They are created slowly in small batches. Others are designed carefully by us and produced in smaller quantities in our tiny studio so they can stay thoughtful and intentional rather than rushed.

We care a lot about how something feels to have in our lives, not just how it looks online.

Why do ikibean products feel so personal?

Everyday life can already feel quite overwhelming. We don’t think comfort always has to come from big solutions or life-changing advice. Sometimes it’s just:

  • a gift for a friend we care about.
  • a sticker that cheers us up just when we need it.
  • a notebook for us to journal our thoughts
  • a tiny companion sitting quietly beside us while we work or study

Small things can help people feel understood. That matters to us.

order & shipping

How do I track my order?

Once your order is on its way, you'll receive a tracking update via email. Feel free to reach out at hello.ikibean@gmail.com - we're happy to check in with you.

Do you ship internationally?

Currently, we only ship within Singapore. We are working hard to bring ikibean internationally!

We’re still a small studio, so orders are packed slowly and carefully by hand. Delivery times can vary depending on where you are, but we’ll always do our best to send things safely and gently.

How long will my order take to ship?

Most orders are packed and posted within a few working days. You can track your shipment via your order email update.

During launches, markets, or busier periods, things may move a little slower than usual. Thank you for being patient with a small team.

How much does shipping cost?

FREE shipping for Singapore orders SGD50 and above.

SGD2.20 for orders SGD10 – 49.99
SGD10 for orders below SGD10

All local orders are tracked.

payment

What payment methods do you accept?

We accept all major credit cards, as well as PayNow, PayLah!, and other payment options available at checkout. Everything is processed securely - your details are safe with us.

Will I be charged in SGD?

Our prices are listed in SGD. If you're ordering from outside Singapore, your bank may convert the amount to your local currency - any conversion fees are on their end.

Do you offer instalment payments?

We don't currently offer instalment plans, but keep an eye out - we're always looking at ways to make things more accessible.

products & care

Will sold out items return?

Each ikibean desk friend is handsewn, stitch by stitch. This means no two are exactly alike, and most are truly one of a kind. Once they're gone, they're gone.

A few other things come back in future batches.
Others are handmade in very small amounts.

Do you have a physical store or stockists?

We're mainly an online store, but we occasionally do pop-ups every now and then. You can also find some of our curated products here in person.

Follow us on Instagram @hello.ikibean to stay updated on our latest events.

Can I use essential oils with my desk friend?

Yes, some desk friends come with a small diffuser buddy. Just add a drop or two of your favourite essential oil to the diffuser. Go easy; a little goes a long way. For best results, use colorless essential oil.

Can I send ikibean as a gift?

Yes.

A lot of people send ikibean to friends (or themselves) who are:

  • burnt out
  • starting something new
  • having a difficult month
  • adjusting to new lifestyle
  • or simply needing a small reminder that someone thought about them

You can also leave a short gift note at checkout.

How do I care for my desk friends?

Spot clean gently with a damp cloth if needed. Avoid soaking or machine washing - they're handmade and deserve a little gentleness back. Keep them away from direct sunlight for long periods to preserve their colours.

Do your vinyl stickers work on all surfaces?

Our water resistant vinyl stickers work best on smooth, clean, dry surfaces - laptops, notebooks, water tumblers, phone cases. They're not recommended for textured or outdoor surfaces.

Our journaling stickers are not waterproof, keep them away from water to help them last.